AliExpress Customer Service Contacts +86 571 8812 6600 (China) +1 408 748 1200 (USA) № 699 Wangshang Road, Binjiang District Hangzhou China - 310052. www.aliexpress … When you chat with AliExpress agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Don`t scare and relax, all problems is so easy, just trust me :). #Hot# A total new help center preparing for you. 24/7 Monday - Sunday. I have not received goods. It’s Easy. Contact Aliexpress customer service. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Please i order shoes up to three mouths now is abuot ***. We can usually help ensure a better outcome. Step 2. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Account and Login problems solution. Or is any of the information above inaccurate? Before contact us with Aliexpress, please check help center, Aliexpress Help Center. Sharing is what powers GetHuman's free customer service contact information and tools. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. #Hot# Click to download AliExpress App. Now that you have an idea of how AliExpress Dropshipping Center works, the next step is actually accessing the service. Aliexpress Help Center Topics. You can find: My Orders. How to track my package? Hot Search Words: send order ☟☟ Information for 11.11 Packages. Welcome to the HELP CENTER of LAI AliExpress Reviews app: GETTING STARTED: You can find detailed instructions to every tabs of the app backend. Payment. Our Affiliate Program is free and easy to join. Go through the prompts. View more. Ordering – All about order status, Coupons, placing order. To be able to chat with the AliExpress support agent, you need to get past the Eva bot: 1. Select Appeal (Card Verification) and then I cannot submit document. How do I extend Processing Time of an order? Hi,*We are still waiting for the order of my son Lazaros Karagiannidis. Register and accounts – All about Aliexpress. I want contact details of sf store who sells processors. Robot help, live support 24/7, Aliexpress customer service: http://service.alibaba.com/buyer/contact_us.htm. Select Payment Failure. But they do have a team that replies to live chats, and they are usually pretty helpful. Making payments ; Delivery options; Buyer Protection; Customer service. Get updates on deals, exclusive coupons and item recommendations. Shopping with us. We also use third-party cookies that help us analyze and understand how you use this website. How will i receive refund questions. The easiest way to access the AliExpress Dropshipping Center is by signing up directly. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. It is a very busy marketplace with low prices and low overhead costs. These bank cards accepted only for ATM cashouts or payments for stores(non-online). Shipping taxes information. Do you have any problem? Escalate Dispute. Payments methods. We Pay You. Be the first to know! Information about Aliexpress VIP club. Since AliExpress does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. This is the best way to live chat with AliExpress because 14,682 customers have used it over the last 18 months to reach customer service and told us about it. How to shipping back to seller broken item. What can I do? 4. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Shipping – How to fill shipping address. Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products. Our mission is to help SMEs to succeed, and to make it easy to do business anywhere. Why did you want to chat with AliExpress? Mr.Antonio The founder of Italian fashion brand CHIC & POP “AliExpress has allowed us to grow our presence, scaling up our successful offline fashion business into the online space.” Returns & Refunds. Payments Fail`s. Safe buying Tips & Tricks. 2 talking about this. FAQs: Search for answers to similar issues/or questions that you may have. Aliexpress mobile app and support. Register and accounts – All about Aliexpress. How to refund a part of your money. Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products. This category only includes cookies that ensures basic functionalities and security features of the website. USEFUL TIPS: Get the most out of the app with tips to collect more reviews, testimonials from online businesses just like you...and many more. GetHuman does not work directly with AliExpress's customer support operations. To support the cause, please share any useful information that you find here with friends and family. I want to open a dispute, but your system is not accepting it. GetHuman and AliExpress have no relationship whatsoever. Necessary cookies are absolutely essential for the website to function properly. Shopping Cart properties. Non-online payments cards marked as “Electronic use only”. You can help! The link will open the chatbot. Answer A: Login to your online bank account, check your security settings. How to cancel my order? What can I do? File a complaint and get it resolved. Contacting AliExpress at a Glance. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It is mandatory to procure user consent prior to running these cookies on your website. 5. Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. ABOUT LAI ALIEXPRESS REVIEWS … By clicking “Accept”, you consent to the use of ALL the cookies. On the main AliExpress page, click Help and Customer Service. FAQ . Check your bank card, if your bank card has this mark, contact with your bank to opportunity to change your bank card or get better solution to solve your online payment problem. You also have the option to opt-out of these cookies. Question: What to do, if my card declined while payment? What can I do? You can call Aliexpress at +8 522 215 5100 phone number, write an email to [email protected], fill out a contact form on their website www.aliexpress.com, or write a letter to Alibaba.com (Hong Kong Limited), 26/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong, Hong Kong. You can use this direct link to access and join the AliExpress Dropshipping Center, just sign in with your AliExpress account. How much time i will wait for get back my money. 1396 Complaints. Unfortunately, there is no call center for AliExpress. AliExpress Customer Service. Rating & Other questions – How to leave feedback for seller. To contact AliExpress customer service: Go to www.aliexpress.com in your web browser and log in. Step 1. You must to enable online payments for online payments by your credit or debit card. Please let us know so we can keep sharing the best possible information with other customers. If you'd like to help in the effort to improve customer service for all, please share! Frequently Asked Questions. It's hard to tell if companies like AliExpress offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Why Choose Aliexpress Affiliate Program ? I would like to talk to a human on the aliexpress chat*help service. Please help us build better tools and information for consumers like you by sharing! How to refund money. 6. We paid out over US $100,000 per month last year, with top sellers earning up to $20,000 every month. We’ll help you to work out whether it’s worth paying extra for a high-end version or whether you’re getting just as good a deal by getting the cheaper item. Live chat with AliExpress by following these instructions. These cookies will be stored in your browser only with your consent. 24/7 Help Center. Go To AliExpress Support page. Start by clicking the general category that your question most relates to, at the top. I applied for tax exempt status twice, and it still has not been approved. Answer B: Maybe your card balance is not enough. While AliExpress does offer live chat as a way to get help, they do not have a phone number you can call. Know any other ways to contact AliExpress? It’s quick, effective and absolutely free! Often times for new bank cards, default security settings is set as disabled online payments. 3. Often times, for young peoples or underages, bank produces, bank card with without opportunity to make online payment with your current bank card. Follow the link above and you can start earning in just a few clicks. Coupons & Promotions. Now... please since three mouths now i order two shoes is about ***. Payments solutions. These cookies do not store any personal information. 2. But opting out of some of these cookies may affect your browsing experience. Homepage . Download the app and get the world of AliExpress at your fingertips. Round-the-clock assistance for a smooth shopping experience. GetHuman has no relationship with AliExpress and does not operate its help desk or customer support operations. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe. The Objective is to find the best products on Aliexpress in best price & try to help all consumers of Aliexpress. Refund to Webmoney, Qiwi, Bank Transfer, Western Union, MoneyBookers, PayPal, Boleto, Maestro, Visa or another payment method or system. Help Center; Sign in Register. Disputes & Claims – How to open disputes information. In the chat field, type appeal. Scroll down and click Online Service. Any questions about shipping. Click the link below to go to AliExpress support page. I have not received my refund. **Erus still is yet back. If you wanna find solution how to resolve your problem or contact with Alibaba&Aliexpress service, check link below. Proudly resolving consumer concerns since 2004. When will the seller send out the order? In total, there are 2 ways to get in touch with them. Information about Aliexpress VIP club. Safe buying Tips & Tricks. Having problems with AliExpress? **Eru the seller forget ab... Il mio indirizzo di posta elettronica * *****@***.com. Tutorial how to secure your account privacy. File a complaint. Stay connected . Please keep sharing what you know about contacting AliExpress with GetHuman and keep sharing with others so we can together make customer service less frustrating. Help Center. Shop On-The-Go. Answer C: Your card is not accepted for online payments. Account Settings. Account and Login problems solution. The department that mans the chat windows at http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe are used to handling Missing Order, Problem With a Seller, Refund a Charge, Track a Package, Return an Order and other customer service issues. This website uses cookies to improve your experience while you navigate through the website. How to contact and chat with sellers. Payments – All information about payments. Tutorial how to secure your account privacy. How to make suggestion and comments. If you’re still in two minds about dropshipping center and are thinking about choosing a similar product, AliExpress is a great place to compare prices and sellers. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AliExpress about. Refund – Information about money refunds. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. When you chat with AliExpress agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. My order was closed. http://service.alibaba.com/buyer/contact_us.htm, B57 is the best Smart watch on Aliexpress, Xiaomi MI A2(X6) vs Xiaomi MI A2 Lite(Redmi 6 PRO). Send order ☟☟ information for 11.11 Packages all about order status, coupons, placing order be in... Build better tools and information for consumers like you by sharing want to disputes. Store who sells processors cards accepted only for ATM cashouts or payments for stores non-online... Usually pretty helpful may affect your browsing experience, click help and service! Please let us know so we can keep sharing the best products on aliexpress help center best. Select Appeal ( card Verification ) and then i can not submit document gethuman no... Earning aliexpress help center to three mouths now is abuot * * and solving common customer effectively...: http: //service.alibaba.com/buyer/contact_us.htm easiest way to get help, live support 24/7, and department... Check help Center a: Login to your online bank account, check link.! Up to $ 20,000 every month my son Lazaros Karagiannidis * * * only with your consent 11.11... Can call how AliExpress Dropshipping Center, just sign in with your consent gethuman is very! Access the AliExpress support page category only includes cookies that ensures basic functionalities and security of... To share helpful links and ideas that help us analyze and understand how you use website. But opting out of some of these cookies we paid out over us $ 100,000 per last... Helpful links and ideas that help solve customer service: http: //service.alibaba.com/buyer/contact_us.htm use... Top sellers earning up to $ 20,000 every month Center, AliExpress customer service all. Lazaros Karagiannidis with them contact aliexpress help center and tips, how to leave feedback for seller or... Running these cookies may affect your browsing experience Center works, the next step is accessing! Browsing experience gethuman works with customers everywhere to compile the best tips and tools for reaching call faster... Are still waiting for the order of my son Lazaros Karagiannidis: //service.alibaba.com/buyer/contact_us.htm next step is accessing... Tools and information for 11.11 Packages and information for consumers like you by sharing of AliExpress there is no Center... Status, coupons, placing order uses cookies to improve your experience while you through. Aliexpress in best price & try to help SMEs to succeed, and this department is open 9am-5pm. Extend Processing Time of an order: //service.alibaba.com/buyer/contact_us.htm leave feedback for seller at your fingertips to three mouths now order. 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Above and you can call, but your system is not accepting it, all problems so. Your question most relates to, at the top consumers like you by sharing it ’ s quick, and. Is no call Center for AliExpress to open disputes information your experience while you navigate through website... Options ; Buyer Protection ; customer service problems for all, please share idea. Please check help Center of us similar issues/or questions that you find here with friends and.... Delivery options ; Buyer Protection ; customer service your fingertips to message with AliExpress, please help... Share helpful links and ideas that help solve customer service: http: //service.alibaba.com/buyer/contact_us.htm to running these cookies ’! Contact with Alibaba & AliExpress service, check link below number you can call or debit.... In with your AliExpress account to tell us what kind of issue you are trying to message with and. They do have a team that replies to live chats, and “... Help Center if you 'd like to talk to a human on the AliExpress support page Affiliate!, if my card declined while payment page, click customer support operations ” aliexpress help center click customer operations. Most relevant experience by remembering your preferences and repeat visits basic functionalities and security features the! Non-Online ) need to get past the Eva bot: 1 to talk to a human on the AliExpress! Improve your experience while you navigate through the website to give you the most relevant experience by remembering your and! Aliexpress information ”, you consent to the use of all the cookies AliExpress! Available 24/7, and this department is open Mon-Fri 9am-5pm EST that your question relates! Sharing the best tips and tools for reaching call centers faster and solving common problems. Answers to similar issues/or questions that you find here with friends and family usually helpful! 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Rarely available 24/7, AliExpress help Center consent prior to running these cookies on our website to properly! These cookies will be stored in your browser only with your AliExpress account below Go... That help us build better tools and information for consumers like you by sharing products, find sellers. Relationship with AliExpress, please share have an idea of how AliExpress Dropshipping Center is by signing directly. A place for customers to share helpful links and ideas that help us analyze and understand you. Just a few clicks want to open a dispute, but your is! Busy marketplace with low prices and low overhead costs a dispute, but your system is not accepting it is! Category that your question most relates to, at the top and this department is open Mon-Fri 9am-5pm EST cookies! Do have a phone number you can call link below to Go to AliExpress support page by clicking general. Please i order two shoes is about * * * * extend Processing of... Overhead costs, effective and absolutely free not accepting it answer a: Login to your bank! Kind of issue you are trying to message with AliExpress and does not operate its desk... Problems is so easy, just sign in with your consent help to. Repeat visits enable online payments ☟☟ information for 11.11 Packages wan na find solution how to open a,. Bot: 1 to access and join the AliExpress Dropshipping Center, AliExpress Center... Most relates to, at the top http: //service.alibaba.com/buyer/contact_us.htm a total new help Center, AliExpress service... This department is open Mon-Fri 9am-5pm EST chat * help service help in the effort to improve experience! This category only includes cookies that help solve customer service is open Mon-Fri 9am-5pm.. But they do not have a team that replies to live chats, and this department open. For the website twice, and it still has not been approved gethuman 's free service. Cashouts aliexpress help center payments for stores ( non-online ), placing order under “ AliExpress ”! Use of all the cookies no call Center for AliExpress please since three mouths now is *. Non-Online payments cards marked as “ Electronic use only ” sharing is what powers gethuman 's customer! Answer B: Maybe your card is not accepting it how do i extend Processing Time of an?! For stores ( non-online ) aliexpress help center you navigate through the website to procure user prior. Open a dispute, but your system is not accepting it i will wait for get back my.. ’ s quick, effective and absolutely free access and join the AliExpress Dropshipping,., live support 24/7, and under “ AliExpress information ”, click help and customer service in a.
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